- Introduction
Asoebi.Africa is committed to protecting your personal data in compliance with the Nigeria Data Protection Regulation (NDPR). This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our Platform.
- Information we Collect
We may collect the following types of personal data:
Personal Identification Information: Name, Email address, Phone number, Delivery address, Billing address
Account Information: Username, Password, User preferences
Transaction Information: Purchase history, Payment methods, Order details
Device & Techical Information: IP address, Device type, Operating system, Browser type, Geolocation
Cookie and Usage Data: Login times, Page visits, Clicks, Behavioral analytics
- Purpose of data collection
We collect and process your personal data for the following purposes:
- To create and manage user accounts
- To process transactions and deliver purchased products or services
- To provide customer support
- To personalize your user experience
- To improve the functionality and performance of our platform
- To comply with legal obligations
- Legal Basis for Processing
We rely on the following legal bases for processing your data:
Consent: For optional services and marketing communications
Contract: To fulfill our obligations in any agreement with you
Legal Obligation: Where processing is necessary for compliance with laws
Legitimate Interest: For platform security, fraud prevention, and service improvement
Cookie and Usage Data: Login times, Page visits, Clicks, Behavioral analytics
- Data Sharing & Disclosure
We may share your personal data with:
Vendor & Service Providers: For payment processing, logistics, analytics, and customer support
Third-Party Sellers: Where necessary to fulfill your orders
Law Enforcement or Regulatory Authorities: When required by law or to protect our legal rights
We do not sell your personal information to third parties
- Data Retention
We retain your personal data only as long as necessary for the purposes set out in this policy or to comply with legal obligations. After this period, your data will be securely deleted or anonymized.
- Data Subject Rights
Under the NDPR, you have the following rights:
Right to Access - You can request a copy of your personal data
Right to Rectification - You can request correction of inaccurate data
Right to Erasure: You can request deletion of your personal data
Right to data Portability - You can request your data in a machine-readable format
Right to Object - You can object to certain types of data processing
Right to Withdraw Consent - At any time, where applicable
- Cookies & Tracking Technologies
Our app uses cookies and similar technologies to enhance user experience and collect analytical data. You can control cookie preferences through your device or browser settings.
- Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
- Cross-Border Data Transfer
If your personal data is transferred outside Nigeria, we ensure that appropriate safeguards are in place, including adequate data protection agreements in accordance with NDPR requirements.
- Children's Privacy
Our platform is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us for immediate removal.
- Change to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be communicated via app notifications or email. Continued use of the platform implies acceptance of the updated policy.
- Contact Us
If you have questions, complaints, or requests regarding this policy or your personal data, please contact:
Address: 14b Ikosi road, KMS plaza
If you have questions, complaints, or requests regarding this policy or your personal data, please contact:
Address: 14b Ikosi road, KMS plaza
